Billing Terms & Conditions

Welcome to Ridesy. These Billing Terms & Conditions govern all purchases made through our website. By placing an order, you agree to the terms outlined below.

1. Currency

All prices displayed on our website are listed in Euro (€).

2. Pricing & VAT

All product prices include Value Added Tax (VAT) where applicable.

The price shown at checkout is the final price you pay, excluding any clearly stated additional charges (such as shipping, if applicable).

3. Payment Methods

Accepted Payment Methods

We accept the following secure payment methods:

Credit & Debit Cards: We accept all major cards, including Visa, Mastercard, American Express (Amex), and Discover.

Digital Wallets: For faster checkout, you can use PayPal or Google Pay.

Buy Now, Pay Later: We offer flexible payment scheduling through Klarna.

Eligibility: Available payment methods may vary based on your location, device, or eligibility.

All payments are processed through encrypted and secure payment gateways.

4. Payment Authorization

When placing an order, you authorize Ridesy to charge the selected payment method.

Orders will only be processed once payment has been successfully authorized.

5. Billing Information

Customers agree to provide:

Accurate billing details

Valid payment information

Correct contact information

Providing false or incomplete information may result in order delays or cancellation.

6. Order Confirmation

After successful payment:

You will receive an order confirmation email

This confirmation does not guarantee acceptance of the order

Ridesy reserves the right to refuse or cancel orders if necessary

7. Fraud Prevention

To protect customers and our business:

Orders may be subject to verification checks

Suspicious transactions may be delayed, declined, or canceled

8. Invoices

Customers may receive an invoice via email

Invoices reflect VAT-inclusive pricing

9. Refunds

Refund eligibility and processing are governed by our:

Return & Refund Policy

Approved refunds will be issued using the original payment method.

10. Chargebacks

Customers agree to contact us before initiating a chargeback. Unjustified chargebacks may lead to account restrictions.

11. Billing Errors

If you believe a billing error has occurred, please contact us immediately.

12. Contact Information

For billing inquiries:

Email: support@ridesy-eu.com

13. Updates to These Terms

Ridesy reserves the right to update these Billing Terms & Conditions at any time. Changes will be reflected on this page.